Privacy Policy for the "TV Control with Amazon Alexa" Application

(Effective Date: March 01, 2025)

This Privacy Policy for the TV Control with Amazon Alexa Application (“Privacy Policy”) applies to the information Hisense International Co., Ltd., (“we”, “us” or “our”) collects through TV Control with Amazon Alexa Application (“Application”). The Application is an application to enable an Amazon Alexa compatible voice-control device controlling your TV.

In this Privacy Policy, we describe the types of information used to provide the Application, how we use the information, with whom we share the information, and the choices available to you regarding your use of the information. We also describe the measures we take to safeguard your personal information and tell you how to contact us about our data protection practices.

1.     SUMMARY OF KEY POINTS

·       We use the "Information" (defined below) to provide you with features and functions of the Application: Please read Section 2 (What Information do we obtain about you?) and Section 3 (How do we use the Information?), to learn more.

·       This Privacy Policy describes your data protection rights, including a right to object to some of the processing which we carry out.

·       We disclose the Information when we engage a third party to process data on our behalf, when such sharing is required by law, or in certain other situations whereby to enable the Application works. Please read Section 4 to learn more.

2.     What information do we obtain about you?

We may receive the following information or data (collectively, the "Information”) that you provide and that is collected automatically from your TV or third parties when you use this Application. Some of the Information may be considered personal Information under applicable law in your Jurisdiction.

(I) Information Collected about you

·        TV name (that you have entered yourself into the Application)

·        My Brilliant Life (“MBL”) Account Name and Account ID（that you log in on the phone or table）for the purpose of linking your TV and Amazon Alexa service.

(II) Information Collected about your TV

·        Data regarding how your TV responded to voice commands

·        Timestamp

·        Language

·        Software package region of your TV

·        Names of applications and packages that are installed on your TV

·        List of inputs on your TV

·        Power state of your TV

·        Playback state of your TV

·        TV MAC （for the remote wakeup feature support purpose）

3.               How do we use the Information?

To provide you service we use the Information to process your request via Alexa-compatible device such as turning on/off your TV, channel switching, volume control and turning on/off installed application. Upon receiving your request information, we process the voice command for your TV and send back a response from your TV to Amazon; It is necessary for us to use this information to provide you with the service. We may share with government authorities, law enforcement officials and content owners of the Information if mandated by applicable law.

4.               Information Sharing.

The Information that is communicated to and stored by us will be made available to Amazon in order to provide you with this Application, and to our subsidiaries and affiliates and third-party service providers, as follows:

(I) Amazon

To link your TV and the compatible voice-control device via this Application, we will share the following Information with Amazon:

·        TV name (that you have entered yourself Into the /Application)

·        Power state of your TV

·        Playback state of your TV

·        List of inputs on your TV

·        TV MAC

·        MBL Account token

For more Information, please see Amazon's Website (https://www.amazon.com/gp/help/customer/display.html?nodeld=201809740), which also explains where and how such information collected by Amazon can be deleted.

(II) Others

We do not share personal information collected about you through the Application except as described in this Privacy Policy. We may share your personal information with our subsidiaries, affiliates, service providers, contractors, agents, advisors and business partners for the purpose of providing the Application. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf and to comply with legal requirements.

We and our third-party service providers may also disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response or requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary to appropriate to prevent physical or other harm; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, reorganization, dissolution or liquidation); or (7) otherwise with your consent.

5.               How We Protect Personal Information.

We maintain physical, administrative, technical and organizational safeguards designed to maintain the confidentiality and security of the personal information we obtain through the Application against accidental, unlawful or unauthorized destruction, interference, loss, alteration, access, disclosure or use. Unfortunately, the transmission of information via the Internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through use of the smart TV.

6.               Updates to Our Privacy Notice.

This Privacy Notice may be updated periodically to reflect changes in our personal information practices with respect to the Application, or changes in applicable law.  We will indicate at the top of this Privacy Policy when it was most recently updated.

7.               How to Contact Us.

To ask us questions about this Privacy Policy, please contact us by sending an email to product.tv.info@gmail.com or by mailing us at:

Hisense International Co., Ltd.No. 218, Qianwangang Road, Economic and Technique Development Zone, Qingdao, China.

If you are based in EEA or EEA residents, please contact us by sending an email to  product.tv.info@gmail.com, or you may also contact our EU representative:

VERDATA Datenschutz GmbH & Co. KG        Roemerstr. 12        D – 40476 Duesseldorf        Email: hisense.representative@verdata.eu