This function is set by default to “off”. If you choose to activate it, we will receive and use - with your explicit consent - the following TV log data for the purpose of improving our products and service for users.

Device data.

Such as Model number, platform, country, TV brand, device ID, feature code, capability code, TV OS, and location.

Device Apps and function data.

Such as the following:

·       Apps: app usage duration, usage of the browser.

·       TV: TV usage duration, time of usage.

·       Network: network usage duration, number of TVs active on the network.

·       Menu: usage of the TV settings, such as Sound mode, Picture mode, Aspect ratio, Dynamic Backlight, Local Dimming, MEMC, Noise Reduction, HDMI Dynamic Range and Digital Audio Out.

·       First Time Experience: information on which steps users skip during the “first time set-up” process, and information on TV settings, including: country, language, time zone, TV mode.

·       Remote Control: the actions chosen.

·       Casting: the number of times casting is used, the date and time of casting.

·       Hardware usage: usage of the input sources, usage of the “inputs” menu, the external device information for HDMI which includes type, brand, power status, and connection status.

·       Enhanced Viewing Service: usage of Enhanced Viewing Service.

·       Live TV: usage data such as the channel list, the channel and program name, and the watching duration.

Trouble shooting purpose data.

Such as the following:

·       Error Alert: app open, video/picture/music digital media player.

·       Service Error log: the UI running status.

The data described above is used exclusively for statistical and internal improvement purposes, and will help us detect technical or process-related problems and the need to fix them as well as to optimize our products and services in general. The data will not be disclosed to any third parties.

You can withdraw your consent at any time by deactivating this function via Settings > System>About >Legal Information>EULA&Privacy > Accept Product Improvement, then we will cease processing the data forthwith. The withdrawal of your consent will not have any effect of the lawfulness of processing based on your consent before your withdrawal.

For questions, please kindly contact us at:

Hisense International Co., Ltd.

No. 218, Qianwangang Road, Economic and Technique Development Zone, Qingdao, China

E-mail: product.tv.info@gmail.com

If you are based in EEA or EEA residents, please contact us by sending an email to product.tv.info@gmail.com, or you may also contact our EU representative:

VERDATA Datenschutz GmbH & Co. KGRoemerstr 12, D – 40476 DuesseldorfEmail: hisense.representative@verdata.eu