Reverse Logistics Specialist

Supply Chain
Suwanee, GA

Job Code: 12010
Position Type: Full Time

Job Overview: primary responsibility is to manage the efficient and effective flow of products, materials, and equipment in reverse, from the customer back to the point of Hisense DC. This position will play a crucial role in optimizing the reverse logistics process, ensuring cost-effective returns, repairs, refurbishments, and recycling. This position expertise will contribute to reducing waste, maximizing asset recovery, and improving customer satisfaction through streamlined reverse logistics operations.

Key Responsibilities:

• Returns Management: Oversee the return of products, materials, or equipment from customers, ensuring proper documentation, tracking, and reconciliation of returned items. Evaluate the condition of returned goods and determine appropriate disposition (repair, refurbish, recycle, or resale).

• Repair and Refurbishment: Coordinate and manage the repair and refurbishment processes for returned items. Collaborate with internal repair teams or external vendors to ensure timely and cost-effective repairs. Monitor repair activities, quality standards, and turnaround times.

• Repair and Refurbishment: Coordinate and manage the repair and refurbishment processes for returned items. Collaborate with internal repair teams or external vendors to ensure timely and cost-effective repairs. Monitor repair activities, quality standards, and turnaround times.

• Inventory Accuracy: Oversee and verify daily inventory and transaction accuracy. Collaborate with internal team to fix any discrepancy transactions and eliminate customer compliances.

Qualifications:

• Experience working with international suppliers and carriers

• Strong communication and negotiation skills

• Ability to manage multiple projects simultaneously.

• Proficient in Microsoft Excel and other logistics software

• Detail-oriented with excellent organizational skills

To apply, please send your resume to Nancy.jiang@hisense.com.

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.