Supply Chain Manager (CPFR)

Supply Chain

Charlotte, NC


Job Code: 12009

Position Type: Full Time

Position Summary:

This position will be a critical link between the customer, Home Appliance Sales and Hisense USA supply chain and finance departments.  The primary focus of this position will be planning/execution of sales targets, detailed sales and forecast planning.  This person will own the forecasting process and work with Lowe’s and internal stakeholders (Supply Chain, BP, etc) on forecast planning and maintenance.



Forecast and Inventory Planning

  • Execute demand planning process including gathering inputs, consolidating information and coordinating and maintaining forecast data.  Partner with sales, business planning and supply chain develop a consensus demand plan.

  • Lead collaborative forecast and planning (CPFR) with customer.  Collaboratively plan with customer on forecast and inventory needed to meet their expectations throughout the life of the product.  This will include planning for incremental product needs to support promotions/end caps/special buys, etc.

  • Work with National Sales Manager(s), Product team and Hisense USA supply chain to insure incoming supply meets the customer’s needs and Hisense commitment to the customer.

  • Serve as liaison between supply chain, sales and customer to highlight potential disconnects in plan and business impacts in a time-sensitive manner, developing a detailed understanding of the products and their seasonality.  Escalate potential demand changes and resolve with Supply chain team.

Sales Management and Analytics

  • Pull and format sales reports from customer data base to confirm that Hisense is positioned correctly in the stores and that we are tracking sales for growth.

  • Track sell-in and sell-thru performance against joint business goals for the business.  Communicate weekly sales performance updates and outlooks both internally and to the customer.

  • Work actively with sales team and Lowe’s supply chain on collaborative planning, forecast and replenishment process (CPFR) to align customer sales projections with our production forecasts. Understand the lead time requirements for all factories and product categories both import and domestic.

  • Work with Brand Advocate on providing necessary data for Lowe’s internal reporting needs (e.g. weekly shipment plan).

PO Creation / Maintenance

  • Work with Hisense Supply Chain team on necessary order maintenance issues and communicate with the customer to insure timely updates are made.

  • Recommend and build PO’s for seasonal products based on customer requests as well as recommend PO’s based on needs. 

  • Assist customer in building pre-season Import orders by RDC (AC/DH).

Maintenance issues

  • Assist with shortage/overage reconciliation for PO’s.   Establish communication and documentation standards for addressing these issues.

  • Serve as lead contact for FOB PO issues (e.g. damage, wet product, etc).

  • Organize process and confirm all documents are filled out accurately and completely for new VBU set up in coordination with appropriate factory/logistics resources.  Serve as lead for Wood Sourcing and Conflict Mineral audits.


Job Requirements:

  • Bachelor’s Degree in related field.

  • Strong analytical, problem solving, planning and organizational skills.

  • Ability to work in a fast-paced and changing environment with multiple priorities. Must be able to multi-task and prioritize.

  • Ability in managing sales forecast and inventory planning for customer.

  • Minimum 3-5 years experience in demand planning, logistics or supply chain functions.

  • Desired:  Lowe’s Experience particularly with Vendor DART and Tradestone applications.

  • Desire to advance career in Sales or Sales Planning.


To apply, please send your resume to



Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.


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