Accounts Receivable Manager (Dispute)

Corporate Functions
Suwanee, GA


Job Code: 03001
Position Type: Full Time


  • Dispute all customer invalid rebates:

  • Submit dispute on customer portal or communicate the invalid rebates with customers directly.

  • Maintain a record to track the dispute progress.

  • Follow up on cases until resolution is reached.

  • Process rebate on ISPS.

  • Process all customers’ post audit claims:

  • Categorize PA claims and communicate the issue with customers and internal departments.

  • Address the cause of PA claims and communicate the question to customers to decrease PA.

  • Maintain a good relationship with sales team and customers.

  • Update policies to make the claim process more efficient.

  • Initiate meetings with sales and business planning team to solve problematic claims.

  • Attend national customers’ user training to keep updated on any changes or challenges.



  • Bachelor's or Master’s in Accounting or Finance.

  • 3+ years’ experience in managing accounts receivable as an AR team lead.

  • 2+ years’ experience in managing supply chain financing.

  • Advanced Excel and SAP skills.

  • Familiar with major channels’ rules and platforms, including Walmart, Best Buy, Costco, Amazon, Target, Lowe’s etc.

  • Excellent leadership and interpersonal skills.

  • Exceptional organizational and time management skills.

  • Professional and effective oral and written communication skills.

  • Strong attention to detail and ability to meet deadlines.


Preferred Skills:

  • Microsoft Power Platform (Power BI/Power Apps/Power Automation/Power Virtual Agents)

  • Microsoft VBA

  • SalesForce

  • Dun & Bradstreet credit management

  • Chinese (Mandarin)


Please apply through or send your resume to



Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.


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